bljl Casino Privacy Policy

1. Introduction

bljl Casino operates the online gaming platform accessible at bljl.org, offering live dealer games, slots, sports betting, arcade games, bingo, and related services to players in the Philippines. In the course of providing these services, bljl necessarily collects and processes certain personal data about you.

This Privacy Policy sets out in clear, plain language what personal data we collect, the purposes for which we process it, the legal bases on which we rely, how long we keep it, who we share it with, and the rights you have in relation to your personal data. We encourage you to read this policy carefully and contact us if you have any questions.

This policy applies to all personal data collected through the bljl website, mobile platform, customer support channels, and any other touchpoint through which you interact with bljl Casino. It applies to all registered players, prospective players, and visitors to the bljl platform.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, bljl Casino is the personal information controller responsible for your personal data collected through the bljl.org platform.

If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our Data Protection Officer using the details above. All data privacy inquiries are handled with strict confidentiality.

3. Personal Data We Collect

bljl Casino collects the following categories of personal data, depending on how you interact with our platform:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued Philippine ID
• Date of birth (for 21+ age verification)
• Nationality and country of residence
• Residential address (barangay, city/municipality, province)
• Email address
• Philippine mobile number

3.2 Identity Verification (KYC) Data

• Copies of government-issued Philippine ID (PhilSys National ID, passport, driver's license, SSS ID, GSIS ID, PRC ID, voter's ID, or other PAGCOR-accepted IDs)
• Selfie or live photo for facial verification where required
• Proof of address documents where required
• Source of funds documentation where required by anti-money laundering regulations

3.3 Account & Transaction Data

• bljl account username and encrypted password
• Account registration date and history
• Deposit and withdrawal records, including amounts in Philippine Peso (₱), timestamps, and payment method used (GCash, PayMaya, bank transfer, debit card)
• Bonus and promotion history
• Responsible gaming settings (deposit limits, loss limits, self-exclusion status)

3.4 Gaming Activity Data

• Game session records (games played, bet amounts, outcomes, session duration)
• Sports betting selections and results
• Win/loss history and account balance history
• Wagering patterns for responsible gaming monitoring purposes

3.5 Technical & Device Data

• IP address and approximate geolocation (city/region level)
• Device type, operating system, and browser type
• Session logs and access timestamps
• Cookie identifiers and similar tracking data (see Section 10)

3.6 Communications Data

• Records of your communications with bljl Casino support (live chat transcripts, email correspondence)
• Feedback, complaints, and dispute records
• Marketing preferences and communication opt-in/opt-out records

4. How We Collect Your Data

bljl Casino collects personal data through the following means:

• Direct collection: Data you provide when registering for a bljl account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and device data collected automatically when you access the bljl platform, through cookies, server logs, and similar technologies.
• Third-party sources: Identity verification data from KYC service providers; payment confirmation data from GCash, PayMaya, and banking partners; fraud prevention data from third-party screening services; and regulatory data from PAGCOR's exclusion registry.

5. Purposes of Processing

bljl Casino processes your personal data for the following specific, legitimate purposes:

bljl Casino will not process your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, bljl Casino relies on the following legal bases for processing your personal data:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act itself.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit, freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Sharing Your Personal Data

bljl Casino does not sell your personal data to third parties. We share your personal data only in the following limited circumstances:

7.1 Service Providers

We share personal data with carefully selected third-party service providers who process data on our behalf under strict data processing agreements, including:

• KYC and identity verification providers
• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and debit card networks)
• Fraud detection and anti-money laundering screening services
• Cloud hosting and IT infrastructure providers
• Customer support platform providers
• Game software providers whose games are offered on the bljl platform

All service providers are contractually required to process your data only on bljl's instructions, to maintain appropriate security measures, and to comply with applicable data protection laws.

7.2 Regulatory & Law Enforcement Authorities

bljl Casino may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of bljl Casino's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. You will be notified of any such transfer and your rights in relation to it.

7.4 With Your Consent

We may share your personal data with third parties not described above where you have given your explicit prior consent to such sharing.

8. Data Retention

bljl Casino retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with anti-money laundering record-keeping requirements.
• Gaming activity data: Retained for three (3) years from the date of each session, or longer where required for dispute resolution or regulatory purposes.
• Support communications: Retained for two (2) years from the date of the last communication, or longer where a dispute remains unresolved.
• Marketing data: Retained until you withdraw your consent to marketing communications, after which it is deleted or anonymized within 30 days.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required longer for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you. Where anonymization is not technically feasible, data is securely destroyed.

9. Security Measures

bljl Casino implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bljl platform.
• Encryption at rest for all sensitive personal data stored on bljl servers, including KYC documents and payment information.
• Access controls limiting access to personal data to authorized bljl personnel on a strict need-to-know basis, with role-based permissions and audit logging.
• Two-factor authentication (2FA) available for all player accounts and mandatory for bljl staff accessing personal data systems.
• Regular security audits and penetration testing conducted by independent cybersecurity professionals.
• Incident response procedures for detecting, containing, and reporting personal data breaches to the National Privacy Commission (NPC) within 72 hours of discovery, as required by NPC Circular 16-03.

10. Cookies & Tracking Technologies

bljl Casino uses cookies and similar tracking technologies on the bljl.org platform to enhance your experience, maintain session security, and analyze platform usage. The following categories of cookies are used:

You can manage your cookie preferences at any time through the cookie settings panel accessible from the footer of the bljl platform. Please note that disabling strictly necessary cookies may affect the functionality of the platform, including your ability to log in and play games.

Most web browsers also allow you to control cookies through browser settings. For more information on managing cookies, refer to your browser's help documentation.

11. Your Data Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by bljl Casino. To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request."

12. Minors & Age Restriction

The bljl Casino platform is strictly intended for persons aged 21 years and older. bljl Casino does not knowingly collect personal data from persons under the age of 21. Age verification is a mandatory step in the bljl account registration process, and all accounts are subject to KYC verification to confirm the 21+ age requirement.

If bljl Casino becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data collected, and return any deposits made in accordance with applicable regulations. If you are a parent or guardian and believe your child has registered on the bljl platform, please contact our Data Protection Officer immediately at [email protected].

13. International Data Transfers

In the course of providing services to Filipino players, bljl Casino may transfer certain personal data to service providers located outside the Philippines, including cloud infrastructure providers and game software suppliers. Any such international transfer of personal data is conducted in compliance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.

Specifically, bljl Casino ensures that international transfers are made only to countries or organizations that provide an adequate level of data protection, or where appropriate safeguards are in place, such as contractual clauses approved by the National Privacy Commission. We do not transfer personal data to jurisdictions that do not provide adequate protection without implementing appropriate safeguards.

14. Amendments to This Privacy Policy

bljl Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The date of the most recent revision is indicated at the top of this page.

When material changes are made to this Privacy Policy, bljl will notify registered players via email to their registered address and/or by a prominent notice on the bljl platform. Your continued use of the bljl platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how bljl Casino protects your personal data. If you do not agree with any changes to this policy, you may request account closure by contacting our support team.

15. Contact Us & Data Protection Officer

bljl Casino has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our DPO:

If you are not satisfied with our response to your data privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.

For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page or contact support directly. All responsible gaming requests are treated with the highest priority and confidentiality.